Hosting Changelog

Learn about new updates to our WordPress hosting, site care, and support services.

February 21, 2020

Our annual free fix program is available now!

Howdy, everyone! We’re proud to announce that we’ve released a new free membership, called the Annual Free Fix plan.

With the annual free fix plan, there’s no cost, no credit card required, and we’ll fix your website once a year – absolutely free! Whether you need help fixing a technical issue, a simple problem, need to restore or migrate your site between hosts, or anything in between… we’re giving you 30 minutes of free assistance from one of our WordPress experts to make your life easier.

To sign up, simply reach out to us here and let us know how we can help!

January 22, 2020

Hosting Changelog

We’ve finally implemented a way to track and request your favorite features!

With our new WordPress Hosting Changelog, keep up with what we’re building here at Neutron Creative including new features, bug fixes, and improvements to make your hosting services more valuable every day.

January 1, 2020

Video Chat Support

With instant video support, you’re only two clicks away at any time from speaking face-to-face with a WordPress expert, anywhere in the world. Just visit your provided Neutron Creative website dashboard, and click on the “Speak with a WordPress Expert” button to begin your call!

Our new video support is the best way to get your questions answered immediately and have our experts work alongside you to guide you through your new website, solve your problems (basic or complex 😀), diagnose, and repair WordPress issues with the video screen-share tool.

December 1, 2019

Fast, reliable, local hosting from Google

Something many of you have asked for, we’ve now joined forces with the Google Cloud Platform in order to bring you faster and more reliable hosting – available closer to you than ever before.

You’re now free to choose from the following data centers to host your WordPress website

  • Moncks Corner, South Carolina
  • Ashburn, Virginia
  • Council Bluffs, Iowa
  • The Dalles, Oregon
  • Los Angeles, California

Looking to migrate your existing website to one of our new data centers? Just reach ou to support and we’d be happy to help!

Need support? We're here to help.

Select your preferred support channel below.